Delivering tailored excellence across

Commerce transformation across the Gulf, built on how the region actually buys

Autumn is an AI-forward commerce transformation company helping brands build, scale and localise digital commerce across the GCC. We combine commerce strategy, platform delivery, optimisation and regional expertise across payments, logistics, content and customer experience.

  • Ajmal
  • Carpet Center
  • Knot Home
  • Les Benjamins
  • Quadra
  • Ajmal
  • Carpet Center
  • Knot Home
  • Les Benjamins
  • Quadra

Commerce transformation across the Gulf

built on how the region actually buys

Payments

Support locally relevant payment journeys including cards, Apple Pay, wallets and BNPL options such as Tabby and Tamara.

Payments

Support locally relevant payment journeys including cards, Apple Pay, wallets and BNPL options such as Tabby and Tamara.

Payments

Support locally relevant payment journeys including cards, Apple Pay, wallets and BNPL options such as Tabby and Tamara.

Tax & duty

Build VAT-aware commerce architecture, pricing and invoicing workflows aligned with UAE requirements.

Tax & duty

Build VAT-aware commerce architecture, pricing and invoicing workflows aligned with UAE requirements.

Tax & duty

Build VAT-aware commerce architecture, pricing and invoicing workflows aligned with UAE requirements.

Logistics

Design delivery, fulfilment and returns flows around local address formats, carrier coverage and customer expectations.

Logistics

Design delivery, fulfilment and returns flows around local address formats, carrier coverage and customer expectations.

Logistics

Design delivery, fulfilment and returns flows around local address formats, carrier coverage and customer expectations.

Pricing & currency

Present AED pricing clearly, handle regional tax logic and create market-specific commercial rules.

Pricing & currency

Present AED pricing clearly, handle regional tax logic and create market-specific commercial rules.

Pricing & currency

Present AED pricing clearly, handle regional tax logic and create market-specific commercial rules.

Service & returns

Localise policies, customer support and returns so post-purchase experience feels as native as checkout.

Service & returns

Localise policies, customer support and returns so post-purchase experience feels as native as checkout.

Service & returns

Localise policies, customer support and returns so post-purchase experience feels as native as checkout.

Language & content

Build Arabic-ready content structures, RTL support and merchandising that reflects local buying behaviour.

Language & content

Build Arabic-ready content structures, RTL support and merchandising that reflects local buying behaviour.

Language & content

Build Arabic-ready content structures, RTL support and merchandising that reflects local buying behaviour.

Localisation

Localisation for the UAE

System is what makes it work.

Arabic RTL storefront architecture

Support bilingual navigation, product taxonomy and RTL-safe experience patterns.

Local payment method integration

Design checkout around regionally relevant payment methods including Apple Pay, Tabby and Tamara.

Integration, tax & compliance handling

Connect commerce workflows to VAT-aware pricing, invoicing and operational requirements.

Address, name & phone format handling

Support local formats across checkout, CRM, delivery and customer service.

Ramadan & Eid trading readiness

Plan content, merchandising, promotions and operational capacity around major seasonal demand periods.

UAE Approach

Localisation for the UAE

System is what makes it work.

Arabic RTL storefront architecture

Support bilingual navigation, product taxonomy and RTL-safe experience patterns.

Local payment method integration

Design checkout around regionally relevant payment methods including Apple Pay, Tabby and Tamara.

Integration, tax & compliance handling

Connect commerce workflows to VAT-aware pricing, invoicing and operational requirements.

Address, name & phone format handling

Support local formats across checkout, CRM, delivery and customer service.

Ramadan & Eid trading readiness

Plan content, merchandising, promotions and operational capacity around major seasonal demand periods.

UAE Approach

Localisation for the UAE

System is what makes it work.

Arabic RTL storefront architecture

Support bilingual navigation, product taxonomy and RTL-safe experience patterns.

Local payment method integration

Design checkout around regionally relevant payment methods including Apple Pay, Tabby and Tamara.

Integration, tax & compliance handling

Connect commerce workflows to VAT-aware pricing, invoicing and operational requirements.

Address, name & phone format handling

Support local formats across checkout, CRM, delivery and customer service.

Ramadan & Eid trading readiness

Plan content, merchandising, promotions and operational capacity around major seasonal demand periods.

UAE Approach

Localisation for the UAE

System is what makes it work.

Arabic RTL storefront architecture

Support bilingual navigation, product taxonomy and RTL-safe experience patterns.

Local payment method integration

Design checkout around regionally relevant payment methods including Apple Pay, Tabby and Tamara.

Integration, tax & compliance handling

Connect commerce workflows to VAT-aware pricing, invoicing and operational requirements.

Address, name & phone format handling

Support local formats across checkout, CRM, delivery and customer service.

Ramadan & Eid trading readiness

Plan content, merchandising, promotions and operational capacity around major seasonal demand periods.

The Operating Model

How we deliver in the UAE

Deepak

Head of Finance & Operations

Talk to our regional expert

Where expertise sits

Regional context supported by senior commerce, UX, technology and growth specialists.

Where expertise sits

Regional context supported by senior commerce, UX, technology and growth specialists.

Where delivery sits

Combines local market understanding with distributed specialist teams; stated honestly.

Where delivery sits

Combines local market understanding with distributed specialist teams; stated honestly.

How we communicate

Working cadence, decision owners, escalation routes and shared delivery documentation.

How we communicate

Working cadence, decision owners, escalation routes and shared delivery documentation.

Time-zone fit

Overlap built across GCC working hours so workshops, approvals and launches move without delay.

Time-zone fit

Overlap built across GCC working hours so workshops, approvals and launches move without delay.

India working hours vs. UAE Market

Our core desk runs 10am–7pm IST from India. The bar below shows what that window looks like in each market's local time — shaded to line up against the India row above it.

India (Our Desk)

10:00am–7:00pm IST

Dashed box = that market's typical 9am–6pm local business hours. Overlap hours assume the same reference.

GCC (UAE)

8:30am–5:30pm GST

8.5h overlap

8.5h

8.5h

Working-hours overlap between our India-based desk (10am–7pm IST) and typical Gulf business hours — the highest overlap of any market we serve outside India itself.

Why WeAreAutumn

for the UAE market

We bring together commerce strategy, technology, customer experience and regional context so brands can grow across markets without creating disconnected stacks or duplicated effort.

One framework, every market

We apply the same commerce-transformation framework in each region, adapted to local payments and compliance rather than rebuilt from scratch.

Genuine Arabic and GCC depth

Built for RTL commerce and regional payment methods from day one — not a translation layer over a template.

A transformation partner, not a build vendor

We stay accountable for how the store performs after launch, not just for shipping it.

Measured on performance, not launch dates

Continue optimisation after launch so the experience keeps improving.

Before you get in touch

Frequently asked questions

Can you help us sell on Noon and Amazon.ae alongside our own store?

Yes, where marketplace integrations are in scope — catalogue, inventory, order and reporting flows defined during discovery.

How do you handle UAE address formats and last-mile delivery?

We account for local address capture, delivery rules, carrier integrations and operational data flows.

How do you handle UAE VAT and FTA invoicing requirements?

We design commerce architecture and integrations around VAT-aware pricing, tax rules and invoicing workflows, with finance/legal validation where required.

Which UAE payment methods do you integrate, including Apple Pay, Tabby and Tamara?

Integrations depend on platform and market requirements; confirmed during solution design.

Do you build Arabic and RTL commerce experiences for the UAE market?

Yes. We design Arabic-ready information architecture, RTL-safe components, bilingual content structures and localisation workflows.

Do you work with UAE-based brands?

Yes. We support UAE and GCC brands with commerce strategy, platform delivery, optimisation, localisation and integration.

Submit a form

Fill out the form to get free AI Commerce Audit

Revenue leakage analysis

AI implementation opportunities

Conversion optimisation opportunities

Localisation and checkout gap analysis

or

Prefer to talk?

Book a Call

30 minutes with Deepak, Head of Finance and Operations. We'll cover your current stack, your growth constraint, and whether an audit or a direct scoping call makes more sense.

Get a Free Commerce Audit

Tell us about your business and we’ll get back within 24 hours.

Submit a form

Fill out the form to get free AI Commerce Audit

Revenue leakage analysis

AI implementation opportunities

Conversion optimisation opportunities

Localisation and checkout gap analysis

or

Prefer to talk?

Book a Call

30 minutes with Deepak, Head of Finance and Operations. We'll cover your current stack, your growth constraint, and whether an audit or a direct scoping call makes more sense.

Get a Free Commerce Audit

Tell us about your business and we’ll get back within 24 hours.

Submit a form

Fill out the form to get free AI Commerce Audit

Revenue leakage analysis

AI implementation opportunities

Conversion optimisation opportunities

Localisation and checkout gap analysis

or

Prefer to talk?

Book a Call

30 minutes with Deepak, Head of Finance and Operations. We'll cover your current stack, your growth constraint, and whether an audit or a direct scoping call makes more sense.

Get a Free Commerce Audit

Tell us about your business and we’ll get back within 24 hours.

Submit a form

Fill out the form to get free AI Commerce Audit

Revenue leakage analysis

AI implementation opportunities

Conversion optimisation opportunities

Localisation and checkout gap analysis

or

Prefer to talk?

Book a Call

30 minutes with Deepak, Head of Finance and Operations. We'll cover your current stack, your growth constraint, and whether an audit or a direct scoping call makes more sense.

Get a Free Commerce Audit

Tell us about your business and we’ll get back within 24 hours.