Welcome to We Are Autumn ("Company", "we", "our", or "us"). We respect your privacy and are committed to protecting the personal information you share with us through our website, weareautumn.com ("Website") and our services.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our Website, contact us, or engage our Shopify development, design, consulting, and related digital commerce services.

By accessing or using our Website or services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Information You Provide Directly

We may collect personal information that you voluntarily provide, including:

• Full name

• Email address

• Phone number

• Company name

• Job title

• Business address

• Project requirements and communications

• Billing and payment information
  
  

This information may be collected when you:

• Contact us through forms on our Website

• Schedule a consultation

• Request a proposal or quote

• Subscribe to newsletters or marketing communications

• Engage us for professional services
  
  

Information Collected Automatically

When you visit our Website, we may automatically collect certain information, including:

• IP address

• Browser type and version

• Device information

• Operating system

• Referring URLs

• Pages visited

• Time spent on pages

• Website interaction data

• Cookies and similar tracking technologies
  
  

2. How We Use Your Information

We may use your information to:

• Respond to inquiries and requests

• Provide and manage our services

• Prepare proposals and contracts

• Process payments and invoices

• Improve our Website and services

• Analyze Website usage and performance

• Send service-related communications

• Send marketing communications where permitted by law

• Comply with legal obligations

• Protect against fraud, abuse, and unauthorized activities
  
  

3. Legal Basis for Processing

Where applicable, we process personal information based on:

• Your consent

• Performance of a contract

• Compliance with legal obligations

• Legitimate business interests, including improving our services and communicating with clients
  
  

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Ensure Website functionality

• Understand user behavior and analytics

• Improve user experience

• Support marketing and advertising efforts

You can control cookies through your browser settings. Disabling certain cookies may affect Website functionality.

5. Third-Party Services

We may use trusted third-party service providers to support our operations, including:

• Shopify

• Google Analytics

• Google Workspace

• Calendly

• Stripe

• Razorpay

• Meta (Facebook)

• LinkedIn

• Email marketing platforms

• Cloud hosting providers

These providers may process personal information on our behalf and are contractually required to protect such information.

6. Client Data

As a Shopify agency, we may process information belonging to our clients and their customers while providing services.

In such cases:

• We act as a service provider, processor, or data processor as applicable.

• Our clients remain responsible for ensuring lawful collection and processing of customer information.

• We process such information solely according to client instructions and contractual obligations.
  
  

7. Sharing of Information

We do not sell personal information.

We may share information:

• With service providers and contractors

• With professional advisors such as accountants, auditors, or legal counsel

• During business transfers, mergers, acquisitions, or restructuring

• When required by law, regulation, court order, or government authority

• To protect our legal rights and business interests
  
  

8. International Data Transfers

Your information may be transferred to and processed in countries outside India where our service providers or business partners operate.

Where required, we implement reasonable safeguards to protect transferred information.

9. Data Retention

We retain personal information only as long as necessary to:

• Fulfill the purposes described in this Privacy Policy

• Comply with legal and regulatory obligations

• Resolve disputes

• Enforce agreements

When information is no longer required, we securely delete or anonymize it.

10. Data Security

We implement reasonable technical, administrative, and organizational safeguards designed to protect personal information from:

• Unauthorized access

• Loss

• Misuse

• Disclosure

• Alteration

• Destruction

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

11. Your Rights

Subject to applicable law, you may have rights to:

• Access your personal information

• Correct inaccurate information

• Request deletion of personal information

• Withdraw consent

• Restrict or object to certain processing activities

• Request information regarding how your data is processed

To exercise your rights, contact us using the details below.

12. Marketing Communications

We may send newsletters, industry updates, and marketing communications.

You can unsubscribe at any time by:

• Clicking the unsubscribe link in emails

• Contacting us directly

We will continue to send essential service-related communications where necessary.

13. Children's Privacy

Our Website and services are intended for business users and are not directed toward individuals under 18 years of age.

We do not knowingly collect personal information from children.

14. Third-Party Links

Our Website may contain links to third-party websites.

We are not responsible for the privacy practices, content, or security of such websites. We encourage users to review their privacy policies before providing personal information.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated "Last Updated" date. Continued use of the Website after changes become effective constitutes acceptance of the updated Privacy Policy.

16. Contact Us

If you have questions regarding this Privacy Policy or our data practices, please contact:

We Are Autumn
Website: weareautumn.com
Email: [admin@weareautumn.com]

Data Protection Requests

For privacy-related requests, including access, correction, deletion, or withdrawal of consent, please contact:

Email: [admin@weareautumn.com]