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Ecommerce Development Company for the USA & Canada

Autumn is a commerce transformation company USA brands can partner with to build, migrate and scale high-performing commerce experiences across the United States and Canada. In a mature market where acquisition costs are rising and customer expectations are high, we help brands create differentiated digital experiences built for retention, personalisation and operational efficiency.

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See the Work

Commerce transformation across US & Canada

starts with region specific realities

Market maturity

US and Canadian D2C brands compete in categories where commerce fundamentals are already well established. Meaningful differentiation increasingly comes from experience, data and operating capability.

Market maturity

Competitive intensity

Rising acquisition pressure makes owned-channel performance more important. Brands need stronger retention, merchandising, personalisation and lifecycle experiences.

Competitive intensity

Rising acquisition pressure makes owned-channel performance more important. Brands need stronger retention, merchandising, personalisation and lifecycle experiences.

Competitive intensity

Rising acquisition pressure makes owned-channel performance more important. Brands need stronger retention, merchandising, personalisation and lifecycle experiences.

Payments & checkout

Shop Pay, Apple Pay, PayPal, Affirm and Klarna shape modern checkout expectations. Accelerated checkout and payment flexibility can materially influence conversion.

Payments & checkout

Shop Pay, Apple Pay, PayPal, Affirm and Klarna shape modern checkout expectations. Accelerated checkout and payment flexibility can materially influence conversion.

Payments & checkout

Shop Pay, Apple Pay, PayPal, Affirm and Klarna shape modern checkout expectations. Accelerated checkout and payment flexibility can materially influence conversion.

Privacy & first-party data

CCPA and CPRA considerations in California, alongside Canadian PIPEDA requirements, make first-party data strategy central to responsible personalisation.

Privacy & first-party data

CCPA and CPRA considerations in California, alongside Canadian PIPEDA requirements, make first-party data strategy central to responsible personalisation.

Privacy & first-party data

CCPA and CPRA considerations in California, alongside Canadian PIPEDA requirements, make first-party data strategy central to responsible personalisation.

Fulfilment & cross-border

Two-day and next-day delivery expectations put pressure on inventory, fulfilment and returns; shipping, duty and cross-border experience matter for brands operating across both countries.

Fulfilment & cross-border

Two-day and next-day delivery expectations put pressure on inventory, fulfilment and returns; shipping, duty and cross-border experience matter for brands operating across both countries.

Fulfilment & cross-border

Two-day and next-day delivery expectations put pressure on inventory, fulfilment and returns; shipping, duty and cross-border experience matter for brands operating across both countries.

Retail media & marketplace pressure

Amazon and retail media networks increasingly influence product discovery; a strong owned commerce experience differentiates beyond marketplace reach.

Retail media & marketplace pressure

Amazon and retail media networks increasingly influence product discovery; a strong owned commerce experience differentiates beyond marketplace reach.

Retail media & marketplace pressure

Amazon and retail media networks increasingly influence product discovery; a strong owned commerce experience differentiates beyond marketplace reach.

The Services

How we help brands

in the US & Canada

One integrated team across all eight disciplines, eliminating handoffs to deliver seamless, end-to-end execution.

Explore all services overview

Commerce Consulting

Turn commercial goals, platform questions, and growth constraints into a clear transformation roadmap. Best for: Brands that need a senior point of view before committing to a build.

Learn more

Ecommerce Growth Optimization

Improve conversion, retention, merchandising, and lifecycle journeys using evidence from real customer behaviour. Best for: Brands with traffic and demand, but too much value leaking before or after purchase.

Learn more

Digital Commerce Transformation

Connect strategy, customer experience, data, and technology into a scalable digital commerce operating model. Best for: Businesses moving beyond disconnected ecommerce fixes.

Learn more

Enterprise Commerce Migration

Move from legacy or limiting platforms with a migration plan built around continuity, performance, data, and long-term flexibility. Best for: Enterprise teams outgrowing their current commerce stack.

Learn more

Custom Commerce App Development

Build focused commerce applications and workflow extensions when off-the-shelf tools cannot meet a critical requirement. Best for: Differentiated operating needs or complex commerce workflows.

Learn more

Shopify Development

Design, develop, customise, and optimise Shopify and Shopify Plus experiences around the commercial job the site must do. Best for: Ambitious brands that want a faster path from strategy to scalable storefront execution.

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UI UX & CRO Optimization

Remove friction from discovery, product pages, navigation, checkout, and key conversion journeys to make more visits commercially useful. Best for: Teams ready to improve conversion without replacing the whole platform.

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Omnichannel Commerce Integration

Connect storefronts, POS, ERP, OMS, PIM, CRM, inventory, and fulfilment workflows into one consistent customer and operational experience. Best for: Brands managing multiple channels, markets, or operational systems.

Learn more

The Services

How we help brands

in the US & Canada

One integrated team across all eight disciplines, eliminating handoffs to deliver seamless, end-to-end execution.

Explore all services overview

Commerce Consulting

Turn commercial goals, platform questions, and growth constraints into a clear transformation roadmap. Best for: Brands that need a senior point of view before committing to a build.

Learn more

Ecommerce Growth Optimization

Learn more

Digital Commerce Transformation

Connect strategy, customer experience, data, and technology into a scalable digital commerce operating model. Best for: Businesses moving beyond disconnected ecommerce fixes.

Learn more

Enterprise Commerce Migration

Move from legacy or limiting platforms with a migration plan built around continuity, performance, data, and long-term flexibility. Best for: Enterprise teams outgrowing their current commerce stack.

Learn more

Custom Commerce App Development

Build focused commerce applications and workflow extensions when off-the-shelf tools cannot meet a critical requirement. Best for: Differentiated operating needs or complex commerce workflows.

Learn more

Shopify Development

Learn more

UI UX & CRO Optimization

Learn more

Omnichannel Commerce Integration

Learn more

The Services

How we help brands

in the US & Canada

One integrated team across all eight disciplines, eliminating handoffs to deliver seamless, end-to-end execution.

Explore all services overview

Commerce Consulting

Turn commercial goals, platform questions, and growth constraints into a clear transformation roadmap. Best for: Brands that need a senior point of view before committing to a build.

Learn more

Ecommerce Growth Optimization

Learn more

Digital Commerce Transformation

Connect strategy, customer experience, data, and technology into a scalable digital commerce operating model. Best for: Businesses moving beyond disconnected ecommerce fixes.

Learn more

Enterprise Commerce Migration

Move from legacy or limiting platforms with a migration plan built around continuity, performance, data, and long-term flexibility. Best for: Enterprise teams outgrowing their current commerce stack.

Learn more

Custom Commerce App Development

Build focused commerce applications and workflow extensions when off-the-shelf tools cannot meet a critical requirement. Best for: Differentiated operating needs or complex commerce workflows.

Learn more

Shopify Development

Learn more

UI UX & CRO Optimization

Learn more

Omnichannel Commerce Integration

Learn more

The Services

How we help brands

in the US & Canada

One integrated team across all eight disciplines, eliminating handoffs to deliver seamless, end-to-end execution.

Explore all services overview

Commerce Consulting

Turn commercial goals, platform questions, and growth constraints into a clear transformation roadmap. Best for: Brands that need a senior point of view before committing to a build.

Learn more

Ecommerce Growth Optimization

Learn more

Digital Commerce Transformation

Connect strategy, customer experience, data, and technology into a scalable digital commerce operating model. Best for: Businesses moving beyond disconnected ecommerce fixes.

Learn more

Enterprise Commerce Migration

Move from legacy or limiting platforms with a migration plan built around continuity, performance, data, and long-term flexibility. Best for: Enterprise teams outgrowing their current commerce stack.

Learn more

Custom Commerce App Development

Build focused commerce applications and workflow extensions when off-the-shelf tools cannot meet a critical requirement. Best for: Differentiated operating needs or complex commerce workflows.

Learn more

Shopify Development

Learn more

UI UX & CRO Optimization

Learn more

Omnichannel Commerce Integration

Learn more

The Operating Model

How we deliver in the US & Canada

Deepak

Head of Finance & Operations

Talk to our regional expert

Where expertise sits

Relevant commerce, UX, engineering, data and growth specialists; named US/Canadian lead identified only where one genuinely exists.

Where expertise sits

Relevant commerce, UX, engineering, data and growth specialists; named US/Canadian lead identified only where one genuinely exists.

Where delivery sits

Transparent about the team's delivery locations and how work is coordinated.

Where delivery sits

Transparent about the team's delivery locations and how work is coordinated.

How we communicate

Working hours, meeting windows, escalation paths and documentation standards set around the client's time zone.

How we communicate

Working hours, meeting windows, escalation paths and documentation standards set around the client's time zone.

India working hours vs. US & Canada

Actual overlap shown for Pacific, Central, Eastern and Atlantic/Canada time zones.

India working hours vs. US & Canada

Actual overlap shown for Pacific, Central, Eastern and Atlantic/Canada time zones.

India working hours vs. US & Canada market

Our core desk runs 10am–7pm IST from India. The bar below shows what that window looks like in each market’s local time shaded to line up against the India row above it.

India (Our Desk)

10:00am–7:00pm IST

Dashed box = that market's typical 9am–6pm local business hours. Overlap hours assume the same reference.

US & Canada

12:30am–9:30am ET · 9:30pm–6:30am PT

9:30pm–6:30am PT

~0.5h overlap async we work with the structured handoff

~0.5h

Live working-hours overlap between our India-based desk (10am–7pm IST) and US Eastern business hours is minimal by design of the time difference. We run this relationship async-first: documented handoffs, recorded updates, and live syncs booked in advance rather than left to chance.

Why WeAreAutumn

in the US & Canada

North American brands need a partner that can improve mature commerce systems without losing sight of the bigger business model. Autumn combines a global commerce method with market-aware delivery and practical implementation.

One framework, every market

Apply a consistent commerce transformation framework while adapting experience, technology and operations to US and Canadian requirements.

Global method, regional depth

Combine cross-market commerce capability with specific understanding of North American customer expectations, tax, privacy, payments and fulfilment.

A transformation partner, not a build vendor

Connect strategy, experience, technology, data and implementation.

Measured on performance, not launch dates

Focus on conversion, retention, customer value, operational efficiency and sustainable growth.

Before you get in touch

Frequently asked questions

Can you migrate us from Magento or Salesforce Commerce Cloud to Shopify Plus?

Yes, where Shopify Plus is the right fit catalogue, customer and order data, integrations, redirects, storefront architecture, content, analytics and phased rollout.

How do you approach AI personalisation in a mature market?

Starts with useful first-party data, clear customer journeys and measurable use cases across merchandising, search, recommendations, lifecycle messaging and service.

Can you support brands operating in both the US and Canada?

Yes a connected commerce model across both markets, allowing for differences in pricing, tax, fulfilment, content, service, data and operations.

How do you handle US state sales tax and Canadian GST/HST?

Architecture designed with US state sales tax nexus and Canadian GST/HST/PST in mind; tax configuration validated with appropriate specialists.

Submit a form

Fill out the form to get free AI Commerce Audit

Revenue leakage analysis

AI implementation opportunities

Conversion optimisation opportunities

Localisation and checkout gap analysis

Prefer to talk?

Book a Call

Book a call

30 minutes with Deepak, Co-founder. We'll cover your current stack, your growth constraint, and whether an audit or a direct scoping call makes more sense.

Get a Free Commerce Audit

Tell us about your business and we’ll get back within 24 hours.

Submit a form

Fill out the form to get free AI Commerce Audit

Revenue leakage analysis

AI implementation opportunities

Conversion optimisation opportunities

Localisation and checkout gap analysis

Prefer to talk?

Book a Call

Book a call

30 minutes with Deepak, Co-founder. We'll cover your current stack, your growth constraint, and whether an audit or a direct scoping call makes more sense.

Get a Free Commerce Audit

Tell us about your business and we’ll get back within 24 hours.

Submit a form

Fill out the form to get free AI Commerce Audit

Revenue leakage analysis

AI implementation opportunities

Conversion optimisation opportunities

Localisation and checkout gap analysis

Prefer to talk?

Book a Call

Book a call

30 minutes with Deepak, Co-founder. We'll cover your current stack, your growth constraint, and whether an audit or a direct scoping call makes more sense.

Get a Free Commerce Audit

Tell us about your business and we’ll get back within 24 hours.

Submit a form

Fill out the form to get free AI Commerce Audit

Revenue leakage analysis

AI implementation opportunities

Conversion optimisation opportunities

Localisation and checkout gap analysis

Prefer to talk?

Book a Call

Book a call

30 minutes with Deepak, Co-founder. We'll cover your current stack, your growth constraint, and whether an audit or a direct scoping call makes more sense.

Get a Free Commerce Audit

Tell us about your business and we’ll get back within 24 hours.